Privacy Policy

Introduction

Ameliorate AI LLC ("Axion," "we," "us," or "our") operates the Axion website and resume building service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

🛡️ Our Commitment: We are committed to protecting your privacy and being transparent about our data practices. We only collect information necessary to provide our resume building service.

Information We Collect

Personal Information You Provide

Account Information: Username, email address, password
Profile Information: Name, phone number, location (city, state)
Resume Content: Work experience, education, skills, professional summary, and other resume data
Payment Information: Billing details processed through secure third-party payment processors (when implemented)
Communications: Messages you send to our support team

Information Automatically Collected

Usage Data: How you interact with our service, features used, time spent
Device Information: Browser type, operating system, IP address
Cookies and Tracking: Session cookies for functionality, analytics cookies (if you consent)
Log Data: Server logs including access times, pages viewed, and errors

How We Use Your Information

✅ Primary Service Functions

• Create and store your resumes
• Generate PDF and DOCX downloads
• Provide AI-powered suggestions
• Manage your account and subscriptions
• Provide customer support

📊 Service Improvement

• Analyze usage patterns to improve features
• Monitor service performance and reliability
• Develop new features and services
• Ensure security and prevent fraud
• Comply with legal obligations

🚫 What We DON'T Do

• We do not sell your personal information to third parties
• We do not use your resume content for marketing to others
• We do not share your data with employers unless you explicitly choose to
• We do not send promotional emails without your consent

AI Services and Third-Party Providers

🤖 AI-Powered Features

We use OpenAI's services to provide AI-powered resume suggestions and analysis. When you use AI features:

• Your resume content may be sent to OpenAI for processing
• OpenAI processes this data according to their privacy policy
• We do not store the AI responses with personally identifiable information
• You can opt out of AI features at any time

Other Third-Party Services

Payment Processing: Secure payment processors (when implemented) handle billing information
Email Services: Third-party email providers for account notifications and support
Analytics: Website analytics to understand how our service is used (when implemented)
Hosting: Cloud hosting providers to store and serve your data securely

When We Share Information

We only share your information in limited circumstances:

🔒 Service Providers

Third-party companies that help us operate our service (hosting, payment processing, AI services) under strict confidentiality agreements.

⚖️ Legal Requirements

When required by law, court order, or to protect our rights and safety or that of others.

🏢 Business Transfers

If our business is sold or merged, your information may be transferred to the new owners with the same privacy protections.

✅ With Your Consent

Any other sharing only occurs with your explicit permission.

Data Security

We implement appropriate security measures to protect your information:

• Encrypted data transmission (HTTPS)
• Secure password storage (hashed)
• Regular security updates
• Limited access controls
• Secure hosting infrastructure
• Regular backups and monitoring

Note: While we use industry-standard security practices, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

Your Privacy Rights

🔧 Account Control

• Access: View and download your data
• Update: Correct or modify your information
• Delete: Request account and data deletion
• Export: Download your resume data

🌍 Regional Rights

• California (CCPA): Right to know, delete, and opt-out
• Canada (PIPEDA): Access and correction rights
• EU (GDPR): Data portability and erasure rights
• Contact us: support@axion-resumes.com

Data Retention

How Long We Keep Your Data

• Active Accounts: As long as your account remains active
• Deleted Accounts: Permanently deleted within 30 days of account closure
• Billing Records: Retained for 7 years for tax and legal compliance
• Support Communications: Retained for 2 years for quality assurance
• Anonymous Analytics: May be retained indefinitely in aggregated form

You can request immediate deletion of your account and associated data by contacting support@axion-resumes.com

Cookies and Tracking

We use cookies and similar technologies to improve your experience:

Essential Cookies

Required for the service to function (login sessions, security)

Functional Cookies

Remember your preferences and settings

Analytics Cookies

Help us understand usage patterns (optional)

You can control cookies through your browser settings. Disabling essential cookies may affect service functionality.

Children's Privacy

Age Requirement: Our service is intended for users 18 years and older. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately at support@axion-resumes.com.

International Users

Axion is operated from the United States. If you are accessing our service from outside the US:

Your information may be transferred to and stored in the United States
US privacy laws may differ from those in your country
We comply with applicable international privacy laws including GDPR and PIPEDA
You consent to this transfer by using our service

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• For material changes, we will notify you via email or prominent notice on our website
• Your continued use of the service after changes constitutes acceptance
• You can always review the current version on our website

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Ameliorate AI LLC (Axion)

Email: support@axion-resumes.com

Subject: Privacy Policy Inquiry

We will respond to privacy inquiries within 30 days. For urgent privacy concerns, please mark your email as "URGENT - Privacy Rights Request."